| Submitting Claims and General Information | ||||
| This is meant to be a quick reference guide only. Please consult the plan brochure or contact PIA for specific details | ||||
| Required Documents for Claims Payments: | ||||
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Claims Submission: |
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Electronically For faster processing, providers can submit claims electronically using Payer ID 95397. By Mail Paper claims can be mailed to: P.O. Box 6040 Agoura Hills, CA 91376-6040 |
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| PIA Toll-Free Telephone Number: | ||||
| 1-800-468-4343 | ||||
| Language Assistance Program: | ||||
| No Cost Language Services. You can get an interpreter and get documents read to you in your language. For help, call us at the number listed on your ID card or 1-800-468-4343. For more help call the CA Dept. of Insurance at 1-800-927-4357. | ||||
| Phone Hours: | ||||
| Mon. - Thur. 8:00
a.m. - 5:00 p.m. PST Friday 8:00 a.m. - 4:00 p.m. PST |
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| Contact PIA for the following information: | ||||
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| Contact the broker's office for the following information: | ||||
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| Renaissance Agencies Inc. (1-800-537-1777) | ||||
| Associated Insurance Plans International, Inc. (1-800-452-5772) | ||||
| PPO Network Contact Information (see brochure or ID card for applicability): | ||||
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